School Dismissal Mgr (SDM)

In order to pick-up your Elementary student you'll use the School Dismissal Manager (SDM) application. Upon registering / enrolling your student you should have received a Welcome email from SDM. This email contains information on how to access your dashboard.

Download the App

The app is compatible with Android and Apple devices and native apps can be found in the respective app stores or via our website.

Android: Search in the Play Store for School Dismissal Manager and Install -OR- open a Chrome browser window, go to www.schooldismissalmanager.com, and login. Then click the three stacked dots at the top right corner, scroll down and click on Add to Home Screen, and follow the onscreen instructions to install the app.
iPhone: Search in the App Store for School Dismissal Manager and Install -OR- open a Safari browser, go to www.schooldismissalmanager.com, and login. Then click on the box with the arrow pointing up, scroll down, and click Add to Home Screen. Type in (or click on if auto-filled) SDM and then tap Add to install the app.

How do I install the app? (video walkthrough)

Setting Up Your Account

Set Default Dismissal

Check your child's default dismissal (how your child goes home most days) and make sure it is set correctly. If changes are needed, select the green Set/View Default button above the calendar or if using the SDM app, select Default Dismissal from the menu at the top left, to set the correct dismissal. Setting a weekday default will override the main default on a specific day of the week. Always set the main default first, then set weekday defaults only as necessary.

FastLane Parent Check-in Method: QR Code

We will be utilizing FastLane during our afternoon dismissals. You will be asked a series of questions when creating a FastLane dismissal. Select the Any Parent of… option, unless it is necessary to be specific, so that no matter which parent shows up their PIN number will be valid for pick-up.

Carpools

If your child is part of a carpool or going home with a friend, you will need to set up a carline pick-up. Once the correct dismissal option is selected, you will be asked a series of questions. In the “PARENT OF” field, search for the parent driver by their student’s first or last name and select the parent who will be picking up. You may use the individual calendar days or Recurring Dismissal Instruction feature to assign your child(ren) to the parent driver that is picking up on certain days.

Email & Text Notifications

To set your notification settings go the the menu and select Preferences. Notification options are listed under language preferences.

When receiving email notifications regarding dismissal changes or cancellations made, know that hitting Reply or Reply All on those emails does not reply to the school or person making the change. If you need to respond to a notification (i.e., to inform the school it is incorrect, provide additional details, etc.), click Help in your top menu and fill out the details to email the office.

Recurring Dismissal Exceptions

If your child has a temporary, recurring dismissal exception click the Recurring Dismissal Instructions located at the top of the screen and fill out the details as required. DO NOT use the Recurring Dismissal feature to put in your child's ''default'' dismissal. The difference between a Recurring Dismissal Exception and a Weekday Default Dismissal is that recurring has a start and end date because it is a temporary dismissal occurs regularly on a specific day of the week for the entire school year.

Using FastLane for Pick-Up

IMPORTANT: to scan the QR Code, make sure the SDM app has been given access to your phone’s camera before arriving at a scanning station.

Each pick-up method has a unique QR Code so that we know where to direct your student
For parents: click the blue Click to Check-In via QR code button on the dashboard and follow the on-screen instructions.
For carpoolers: go to the menu and select "Event Check-In/Check-Out" then click the Scan QR Code button and follow the on-screen instructions.

Driveline

There will be QR codes on posts along the last half of the Driveline.

Watch this helpful video walkthrough of Driveline Dismissal

Back Walk-Up

When you arrive, you will scan the QR code located near the back fence gate by the pond. Back walk up students will be dismissed from the back doors (doors facing the pond) only. If your child is a back walker, please wait outside of the designated area marked with the stanchions. Staff members on back walk up duty will utilize our dismissal program to match you with your child.

Side Walk-Up

When you arrive, you will scan the QR code located near the front gate by the main entrance. Side walk up students will be dismissed from the side doors (doors facing the gym) only. If your child is a side walker, please wait outside of the designated area marked with the stanchions. Staff members on side walk up duty will utilize our dismissal program to match you with your child.

Reminders

If your child's dismissal will be different and/or has changed from what you wrote on the first day dismissal information sheet from your teacher, please update SDM ASAP!
Patience, patience, patience! We are so excited to kick off the school year and partner with you in all things for your child.
For safety reasons, only students 8th grade and above can pick up elementary students.

Frequently Asked Questions

Account Profile & Logging In

What do I do if I forgot my password?

If you forgot your password, there is a Forgot Password link in the login area of the homepage, click this link and then enter your email address that is on file in SDM. You will receive an email in your inbox that provides instructions and a Click Here link prompting you to create a new password, entering it twice for consistency. Make sure your password is 8 characters in length and contains letters AND numbers or special characters. If you still have questions or find you are having issues after trying the Forgot Password link, please contact your school office directly for further assistance.

The Forgot Password link isn’t working, what do I do now?

How do I create a profile for myself and/or my child?

I can only see one of my children, how can I fix that?

Default Pick-Up & Exceptions

What is an exception?

It’s passed the school’s cut-off time, how do I make sure my child’s exception is logged for today?

What is the difference between a “Default” and a “Recurring Exception”?

A “default” is your child’s normal dismissal routine that occurs two or more days in a typical week.

A “recurring dismissal” is an exception that reoccurs weekly for a specific period of time. This function is only available on the desktop parent screen. NOTE: Parents should not try to use the “recurring dismissal” feature to set student defaults for the entire school year. If you need to change your child’s default, please call the school to do this properly.

How can I change my child’s default?

How do I create more than one exception at a time?

Can I create an exception for a day that is more than two weeks out?

Need More Help?

As you begin to use School Dismissal Manager, if you have questions, check the Frequently Asked Questions (FAQs) link found in the Parent login area at the top of the SDM homepage or click on Help in your top menu. If your question remains unanswered after checking here, please contact the school office and we will be happy to assist you further.